Shipping Policy

At Klozey, we keep shipping simple. Every order ships from within the United States, and standard shipping is always free.

Free U.S. Shipping

All Klozey orders include FREE standard shipping.

There is no minimum order value and no standard shipping charge.

Shipping Destinations

Klozey currently ships within the United States only.

We do not currently offer international shipping.

Shipping From the USA

All products available through Klozey ship from within the United States.

This refers to the location from which your order is shipped and does not represent a claim regarding the country in which a product was manufactured.

Estimated Delivery

Our standard estimated delivery time is:

2–5 business days

Business days do not include weekends or U.S. public holidays.

Delivery times are estimates rather than guarantees. Carrier delays, severe weather, holidays, address issues, or other circumstances outside our reasonable control may affect delivery.

Order Processing & Tracking

Once your order has been processed and shipped, tracking information will be provided when available.

Please allow some time after receiving your shipping confirmation for the carrier’s tracking information to update.

Orders containing multiple items may occasionally be delivered in separate packages. If your order is split into multiple shipments, you may receive more than one tracking number.

You will not be charged additional shipping fees if your order is delivered in multiple packages.

P.O. Boxes, APO/FPO & U.S. Territories

We support delivery to eligible U.S. destinations, including:

• P.O. Boxes
• APO/FPO and U.S. military addresses
• Puerto Rico
• Guam
• American Samoa
• U.S. Virgin Islands

Delivery times to these destinations may differ from the standard 2–5 business-day estimate.

Expedited & Overnight Shipping

Klozey does not currently offer expedited or overnight shipping.

All orders are shipped using our standard shipping service.

Delivery Delays

Most orders should arrive within the estimated delivery window, but occasional carrier delays may occur.

If your tracking information has not updated for an extended period or you believe your package has been delayed or lost, contact us at support@klozey.com with your order number.

Incorrect Shipping Addresses

Customers are responsible for providing complete and accurate shipping information at checkout.

If you notice an error in your shipping address, contact support@klozey.com as soon as possible.

Once an order has entered fulfillment or has been shipped, we may not be able to change or redirect the shipment.

Klozey cannot guarantee replacement or reimbursement when an order is delivered to an incorrect address provided by the customer, except where otherwise required by applicable law.

Lost, Damaged or Incorrect Orders

If your order arrives damaged, you receive an incorrect item, or your tracking information indicates a delivery problem, please contact us promptly at support@klozey.com.

Include your order number and, where applicable, photographs of the item and packaging so we can investigate the issue.

Returns

If you would like to return an eligible item, please refer to our Return & Refund Policy for return eligibility, time limits, return shipping costs and refund information.

Contact Us

For questions about shipping or an existing order:

KLOZEY
Email: support@klozey.com
Website: klozey.com

Please include your order number when contacting us about an existing purchase.